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  OB10 selects Prefix IT to manage its expanding global network

OB10

Headquartered in London with offices in San Francisco and Kuala Lumpur, OB10’s IT support team is headed up by David Stanley and supports remote users and ensures network availability
around the clock. Stanley conducted research into the market’s offerings and quickly decided that PrefixNE offered all the required functionality in three key areas he wanted to address: real
time remote management, security provision and asset management. David Stanley, Internal Systems Manager explains, “At times we needed to add 20 or 30 new users to the network in a single hit, provision them and ensure they had all the support and services required. Being able to manage this process effectively from a single, remote console in
real time was just what we were looking for and PrefixNE provided it.”

He continues: “From the start we were very impressed by Prefix’s approach and its people and I feel confident about the levels of service and support that it offers. The software has proved easyto install and run and although we are not yet using all of PrefixNE’s functionality we are very pleased about the benefits it has already delivered.”
OB10  
Morris Owen puts its faith in PrefixNE to safeguard its reputation

Morris Owen Accountants

Morris Owen has traditionally been scrupulous about maintaining its asset register but Prefix’s approach to IT Asset Management brings with it an increased sense of confidence, as Sumbler says: “Software Asset Management is a moving target which only ITAM can effectively address.  Using PrefixNE has brought us a warm glow of compliance!  We do quite a lot of work with Microsoft and any non-compliance issue might cost us their business so its good to know we’re A-OK at all times.”

The real-time reporting function has already borne fruit in monitoring user activity effectively according to Sumbler. “We can now spot issues and manage by exception quickly,” he says.  “For instance, if a new laptop user has forgotten to put on their virus checker, it will stand out like a sore thumb and we can alert them instantly.”

Ian Sumbler, partner at Morris Owen
Morris Owen Testimonial  
Rebellion draws on Prefix IT for real time asset management
Rebellion
“The PrefixNE server installation was very, very easy.  In fact the whole implementation process was excellent and straightforward.  We’ve really found it easy to administer since then too.  The users haven’t even noticed the change, and that’s as it should be.”

Dan Thomas, IT Manager at Rebellion Rebellion  
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