|Monday 16 July 2018|
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Support: General FAQs
Can I interact with a PC-user through PrefixNE? Yes. PrefixNE includes a messaging mechanism in which the console operator may generate a pop-up message on the PC-user's screen. Also, any PC-user can submit a request for urgent assistance with the consol operator, just by clicking the PrefixNE icon on their screen. This functionality is language and protocol independent.