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Support: General FAQs


I need to clean up a virus across the network; how can PrefixNE help me? PrefixNE can assist in many ways: If there is a known file that represents the virus, PrefixNE can remove the file, or restrict future access to such file. If the virus launches itself through the registry, PrefixNE can remove this registry key. If you have obtained a cleaning utility for this virus, PrefixNE can execute the utility it on all (or some) user-PCs so that clean up takes place more or less simultaneously across the network. 
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