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Support: General FAQs

How to download Upgrades/Updates, Trial versions and more.
You need to be registered in the PrefixIT database in order to download files.
  • If you are not already registered, please register Here
  • if you are a registered customer but do not hold a username and password for downloads please contact us 
Once you are registered within the PrefixIT database,
  • Go to the "Downloads
  • Select "PrefixNE Full" for registered Clients, or any other product for non registered clients.
  • On the login page enter your username and password.
  • On the download page click the "downloads" icon
  • On the page that opens scroll down and click the relevant software you wish to download.
  • On the dialog that opens select "Save" and save the file on your preferred folder (desktop is recommended).
Please write down your username and password details for safe keeping, for future use. 
You may visit the web site occasionally for newer versions.
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